![]() ![]() I appreciate all of the non-negative / non-critical advice. ![]() Outlook will also connect if AVAST is turned off. If I remove the IMAP and POP redirect port settings, Outlook connects to the Cox mail servers just fine. In particular the "redirect" port settings. Note: If necessary, click More Settings to make additional changes. Select the email account you want to change, then click Change to update settings. Looked at several settings including the TLS 1.2 suggestion. That means you dont have to use Cox.net webmail interface You can check your emails using other email programs (like Mailbird, Microsoft Outlook or. Click File, then click Account Information. Downdetector only reports an incident when the number of problem reports is significantly. It is common for some problems to be reported throughout the day. This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. No notice was given to any customers - no reason for this change. Microsoft 365 outages reported in the last 24 hours. To fix the App Password on your email account in Outlook do the following: In Outlook select File, under Account Information click the drop-down and select the IMAP account with the errors above. To remove the unverified message, you can do an app registration of your own, on which you can set yourself as the verified publisher. When you insist on speaking to Tier 2 customer support, they confirm that they will not fix the inbound server problem and indicate that Outlook will not be able to connect to any COX inbound mail server if you are on Windows 7. To fix the App Password, log in to your IMAP email provider’s web email and go to Account Information > Security and create a new App Password. In Windows 11, for example, open Settings and go to Accounts > Family & other users > Add account. This will let you re-add the email account from scratch, hopefully without the password issue. Tier 1 support is trying to up-sell all customers to a $5 month service plan to have someone come look at the problem in person. Make a new Outlook profile via File > Account Settings > Manage Profiles > Show Profiles > Add. Last night Outlook stopped being able to connect to Cox email servers for users on Windows 7.Ĭox email servers for both POP and IMAP email accounts are blocking connections from all Window 7 users. ![]()
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